![]() ![]() Show That You Understand Your Customers’ Needs Here are ways to leverage the power of SMS and human connection. However, not all devices support SMS over Wi-Fi, so it's important to test and confirm that your customers can receive your messages through this method. This technology allows customers to receive SMS messages even when they don't have cellular coverage, which can be especially useful in areas with poor coverage or for customers traveling internationally. Small gestures such as including a friendly greeting can make you stand out.Īnother consideration is the use of SMS over WiFi. While SMS is a great attention grabber, you have to hold on to it. Expectations are high, so don’t let your customers down by sending a dry mass SMS. We’ve talked previously about the power of personalized SMS marketing. ![]() Top Tips for Sending Free Custom SMS Online Each participant knows the details of the event, but also things that pertain only to them such as seating, and you only hit send once. Instead of sending thousands of individual messages to phone numbers or one generic SMS, you can use customized bulk SMS to create thousands of individual messages. Imagine you have an event with hundreds of participants, and you need to send an SMS to each attendee. It only takes a moment to customize your messages for your SMS marketing campaign with a name or other information. But even with bulk messaging, it’s still possible to give each message a personal touch. With bulk SMS, you can engage in mass texting with your company name as the sender. You want to make sure that no two messages are the same, even if they are sent in bulk. It’s about communicating information unique to each of your customers that's relatable and feels like it’s being personally directed to them. ![]() When you send personalized text messages with custom fields to your contacts, you are more likely to capture their attention, drive engagement, and encourage further interaction.Ĭustom text messages are more than just addressing your recipients by name. Read on to see the benefits and best practices of custom SMS, or jump straight to Dexatel’s SMS platform and start texting! What is a Customized SMSĬustomized SMS is a text message that contains custom fields that include things like the recipient’s name, gender, birthday, location, and other more specific info. A single SMS can be your chance to make a lasting and personal impression, so don’t waste it. Adding a personal touch to your message can go a long way towards engaging your recipient. We know that SMS has an incredibly high open rate (98%), but opening the message isn’t enough. Consumers today are used to getting custom and personalized experiences for everything, and customized SMS is no different. ![]()
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